Running an imaging center shouldn't require a degree in systems integration.
Yet most imaging centers operate with a fragmented technology stack that would make any IT professional wince: one vendor for scheduling and billing, another for PACS, a third for dictation, a fourth for the diagnostic viewer, and a fifth for the patient portal. Each system has its own login, its own support team, its own monthly bill – and none of them talk to each other without expensive, brittle integrations that break constantly.
The result? Administrative chaos, frustrated staff, delayed reports, and technology costs that eat into already-thin margins.
Imaging centers deserve better.
Avara Clinical Platform is the unified solution imaging centers have been waiting for: EHR/RIS + PACS + AI-powered dictation + FDA-approved (in-progress) diagnostic viewer + patient portal + billing – all in one seamless platform you can set up the same day you sign up.
The Multi-Vendor Nightmare Most Imaging Centers Are Living
Let's paint the picture of what most imaging centers deal with daily:
Vendor 1: EHR/RIS – Handles scheduling, patient demographics, billing. Great at administrative tasks, but not built for imaging workflows.
Vendor 2: PACS (RamSoft, Ambra Health) – Stores and manages DICOM studies. Requires IT expertise to connect imaging machines. Often slow, clunky, expensive.
Vendor 3: Dictation (PowerScribe, Rad AI) – Radiologists dictate reports separately. Requires complex integration with PACS and EHR. Weeks of setup, ongoing maintenance headaches.
Vendor 4: Diagnostic Viewer (MedDream, Phillips) – Separate software for viewing studies. Often outdated, limited tools, poor performance.
Vendor 5: Patient Portal (Custom or third-party) – Patients need yet another login to access results. Often doesn't integrate well with EHR or PACS.
The result: 5+ vendor relationships to manage, 5+ monthly bills that get expensive, constant integration breakdowns requiring IT support, delayed workflows as data fails to sync between systems, and frustrated staff spending hours on workarounds instead of patient care.
Why Existing All-in-One Solutions Haven't Solved the Problem
The idea of an all-in-one platform isn't new. But execution has been the problem.
RamSoft and Legacy All-in-One Vendors
RamSoft markets itself as an all-in-one imaging solution, and on paper, it checks the boxes: PACS, RIS, reporting. But ask imaging centers who've used it, and you'll hear the same complaints:
- Support is abysmal. Tickets go unanswered for days. When you finally get a response, it's often unhelpful.
- Dictation is outdated. RamSoft relies on legacy speech-to-text that still produces errors.
- Viewer performance is sluggish. Studies load slowly, 3D tools are limited, and the interface feels dated.
- Implementation takes weeks or months. Despite being "all-in-one," getting RamSoft fully operational is a long, painful process.
Enterprise Systems (Epic, Cerner)
These are built for massive hospital systems with dedicated IT departments and multi-million-dollar budgets. For independent imaging centers, they're overkill – too expensive, too complex, and too slow to deploy.
The gap in the market is clear: Imaging centers need a modern, complete platform that's fast to deploy, affordable, easy to use, and backed by responsive support.
Introducing Avara Clinical Platform: Everything in One Place
Avara Clinical Platform is the unified solution that brings together every piece of software an imaging center needs:
- EHR/RIS – Scheduling, charting, patient demographics, task workflows
- PACS – Cloud-based DICOM storage, connect imaging machines in minutes
- AutoScribe – AI-powered radiology dictation (96.6% accuracy, modern AI-assistance)
- Avara Viewer – FDA-approved diagnostic viewer for all modalities (included free, forever)
- Patient Portal – Online scheduling, forms, results access, study viewing
- Billing/Payments – Stripe integration, instant payments, financing options (Affirm)
- Messaging – HIPAA-compliant patient chats and internal team collaboration
One platform. One login. One monthly bill. One support team.
And unlike other companies, you can set up your practice the same day you sign up.
What's Included: A Complete Workflow Solution
EHR/RIS: Practice Management Built for Imaging
Charts & Documentation: Dictate chart notes with built-in speech-to-text. Record visits: AI listens to your conversation with the patient and generates a chart note automatically. Store all patient records, imaging history, and clinical notes in one place.
Patient Portal: Patients fill out intake forms online before appointments, access imaging results and reports instantly, view their own studies using Avara Viewer, request appointments, make payments, and message staff.
Billing/Payments: Stripe integration for instant payment processing. Multiple payment options: credit card, Affirm financing. Perfect for cash-pay imaging centers; insurance billing coming soon.
PACS: Cloud Storage That Just Works
Connect Imaging Machines in Minutes: Self-serve DICOM configuration: connect CT, MRI, X-ray, PET, ultrasound, or other modalities in 60 seconds (fastest on the market). No IT expertise required. Unlimited DICOM nodes.
Cloud-Based, Latency-Optimized Storage: Unlimited storage (pay-per-use, no caps). Fast retrieval, optimized for diagnostic viewing. Automated backup and disaster recovery.
AutoScribe: AI-Powered Radiology Dictation
This is where Avara leaves RamSoft and Civie in the dust. AutoScribe isn't just speech-to-text – it's AI-powered workflow automation that transforms how radiologists create reports:
- 96.6% Accuracy: No voice training required. Understands medical terminology instantly.
- Omnibox: Speak naturally; AI automatically routes content to the correct report sections.
- Ask Mode: Query AI mid-dictation and inject AI responses directly into your report.
- Auto-Generate: Impressions, follow-up recommendations, and comparison text.
Avara Viewer: Diagnostic Imaging
Included free, forever. Avara Viewer is a web-based, zero-footprint diagnostic viewer that supports all modalities: radiology, mammography, tomosynthesis, and all other modalities.
- Comprehensive DICOM tools: measurements, annotations, MPR, MIP, CPR, 3D reconstruction
- Fusion Imaging: PET/CT and other multimodality fusion
- GPU-Optimized Performance: Lowest latency on the market
- Web-Based: Works anywhere, no downloads or installations
How Avara Works at TrueScan (Real-World Example)
At TrueScan in St. Petersburg, Florida, the team uses Avara Clinical Platform to run the entire imaging center. Here's what the workflow looks like:
Before Avara: Multiple vendors for EHR, PACS, dictation, patient portal. Constant integration issues. Staff frustrated by logging into 5+ systems. Reports delayed by transcription services.
After Avara:
- One platform handles everything
- Patients book online via our custom booking page
- Front desk uses the internal calendar and messaging to coordinate
- Imaging tech pulls up patient in EHR, confirms forms completed, performs scan
- Study auto-uploads to PACS in seconds
- Radiologist opens study in Avara Viewer, dictates report using AutoScribe
- Report auto-populates patient chart, referring provider notified automatically
- Patient receives results in portal, can view studies themselves
- Billing processed instantly via Stripe
Result: Same-day turnaround for studies. Zero integration headaches. Staff loves the simplicity. Patients rave about the modern experience.
Get Started: 30-Day Free Trial
Here's what makes Avara different: we're so confident in our platform that we offer a full 30-day free trial with complete access to every feature.
What's included in the trial:
- Full platform access (EHR/RIS, PACS, AutoScribe, Avara Viewer, patient portal, billing, messaging)
- Connect your imaging machines and test live workflows
- Configure forms, templates, scheduling
- Invite your team (unlimited users)
- White-glove onboarding support
After 30 days: Convert to paid (volume-based pricing tailored to your center) or cancel anytime (no long-term contracts).
We provide white-glove migration support to help you transition from your current EHR, PACS, and dictation systems.
The Bottom Line: One Platform, Zero Headaches
Running an imaging center is hard enough without battling fragmented technology.
Avara Clinical Platform eliminates the multi-vendor nightmare by bringing everything you need into one unified, modern platform.
Ready to simplify your imaging center operations?
- Start Your Free 30-Day Trial – Full platform access
- Contact Sales – Get a custom demo and pricing for your center
Set up your practice in minutes. Eliminate vendor chaos forever.
